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Sonny Clair was away on a work trip in March when his wife called him with some scary news: She had been the victim of a phone scam, and they were out around $6,000.

The scam had started that morning when someone claiming to work for U.S. Customs called Clair’s wife, 58, to tell her that several packages addressed to her previous homes were full of drugs, fake IDs and cash, and that multiple bank accounts at different financial institutions in El Paso, Texas, had been opened in her name.

She would have to attend a court date in El Paso within the next day or two, the caller said — a nearly impossible task seeing as the Clairs live in Knoxville, Tennessee. Another option, the caller suggested, was to separate the “illegal” money from the Clairs’ legitimate assets.